Candidates are expected to exhibit analytical technical skills as well as exceptional communication skills to support the Peridot team. Candidates should be energetic, self-motivated, and a team-oriented individual with fresh ideas and innovative solutions who will thrive on challenge in a fast-paced, dynamic environment.

Job Requirements

  1. Open to Bachelor’s degree holders.
  2. Min 2 years of relevant experience, preferably in Collections or Business Operations.
  3. Good proficiency in English & Thai languages.
  4. Proficient in Microsoft Office especially Excel.
  5. Thrives in a multi-task environment where there are competing priorities and deadlines/deliverables.
  6. Analytical & problem-solving skills.
  7. Ability to remain poised and calm under pressure.
  8. Strong communication skills both verbal and written.
  9. Highly organized with strong attention to detail.
  10. Team player – energetic, enthusiastic, and personable.
  11. Ability to perform duties with the highest level of confidentiality and integrity.

Job Description

  1. Support customers’ accounts across Asia Pacific countries.
  2. Develop and maintain a strong working relationship with numerous customer contacts at various levels of the organization and serves as a focal point for customer inquiries, requests, and complaints.
  3. Provide information by collecting, analyzing and summarizing data, and responding to requests.
  4. Ensure accuracy and efficiency of operations including:
  5. Prepare materials for use in status account reviews conducted at multiple corporate levels.
  6. Responsible for territory risk management and customer satisfaction attainment.