Candidates are expected to exhibit analytical technical skills as well as exceptional communication skills to support the Peridot team. Candidates should be energetic, self-motivated, and a team-oriented individual with fresh ideas and innovative solutions who will thrive on challenge in a fast-paced, dynamic environment.
Job Requirements
- Open to Bachelor’s degree holders.
- Min 2 years of relevant experience, preferably in Collections or Business Operations.
- Good proficiency in English & Thai languages.
- Proficient in Microsoft Office especially Excel.
- Thrives in a multi-task environment where there are competing priorities and deadlines/deliverables.
- Analytical & problem-solving skills.
- Ability to remain poised and calm under pressure.
- Strong communication skills both verbal and written.
- Highly organized with strong attention to detail.
- Team player – energetic, enthusiastic, and personable.
- Ability to perform duties with the highest level of confidentiality and integrity.
Job Description
- Support customers’ accounts across Asia Pacific countries.
- Develop and maintain a strong working relationship with numerous customer contacts at various levels of the organization and serves as a focal point for customer inquiries, requests, and complaints.
- Provide information by collecting, analyzing and summarizing data, and responding to requests.
- Ensure accuracy and efficiency of operations including:
- collection.
- monitoring of receivables, order management and credit line management of customers.
- Prepare materials for use in status account reviews conducted at multiple corporate levels.
- Responsible for territory risk management and customer satisfaction attainment.