The project involves reviewing content (videos/images/text) for one of the Largest Technology giants. As part of the contractual obligations, client expects the team to follow certain policy guidelines, meet stringent TAT, productivity, and a minimum monthly average quality as per the target.

Job Requirements

1. Proficiency in English & Thai languages.
2. Excellent written, reading & spoken communications skills in required language and understanding of local culture
3. Understanding of the social space (trends, influencers, engagement, things to be cautious of etc.)
4. Excellent analytical and research skills
5. Quick learning and understanding of complex processes
6. Experience with social networking (or similar programs) Internet Savvy
7. Willing to work in 24x7 environment
8. Ability to manage critical situations with minimum supervision
9. MS Office & strong key board skills
10. Good interpersonal and communication skills
11. Ability to perform in adverse situations
12. Should be comfortable working with explicit & extremely sensitive content

Job Description

1. Ensure on meeting daily KPIs
2. Accountable for the success and quality of the process
3. Ensures that the process is followed correctly in Service Operations
4. Help improve the defined processes as we create more automation and gather information
5. Ability to learn to work with customer internal tools