Process Executive (PE) – Video Content Analyst

Job Requirements

1. Open to Fresh Graduates in any fields.
2. Minimum 0-12 months of professional work experience in a business process outsourcing company or comparable service environment.
3. Proficiency in English (at least B1) & Vietnamese.
4. Minimal proficiency using Google products, including Gmail, Calendar or Google Drive
5. Knowledgeable with channels that provide on demand Video

Job Description

1. Review user flagging reports regarding website content
2. Understand and remain up-to-date with client’s policies and guidelines
3. Analyze and identify content that is not in compliance with requirements and flag for action in a timely manner
4. Review the reported content within agreed turnaround times and standards of quality
5. Recognize trends and patterns, and escalate issues outside of the established policies
6. Use market specific knowledge and insights to spot and scope solutions to improve the support of user community
7. Review sensitive content, sometimes involving graphic or otherwise disturbing subjects

Preferrable Qualifications

1. Ability to work independently
2. Good communication skills, both verbal and oral
3. Quick learner and adaptable to learn new processes, concepts, and skills
4. Be organized and able to manage time and tasks efficiently