Job Requirements

1. 2-3 years of experience working in a customer service or sales capacity preferred
2. High proficiency in English & Thai speaking.
3. Prior success in achievement in individual and/or team sales quota/goals
4. Demonstrated ability to effectively communicate with customers in a fast-paced environment while developing positive customer relationships
5. Prior experience in high volume calling strongly preferred
6. Demonstrated aptitude and success to learn and optimize new technology and data
7. Strong problem-solving skills
8. Excellent knowledge of MS Office programs
9. Excellent communication skills (verbal, written)
10. Experience working with Salesforce.com or similar CRM strongly preferred
11. Demonstrated ability to manage multiple priorities effectively, with proven success

Job Description

1. Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up- sell opportunities.
2. Provide accurate weekly/ monthly/ quarterly sales forecast
3. Mastery of product knowledge and technical understanding of products and services to effectively assess client needs and requirements
4. Manage external competitive pressures and effectively handle objections to retain customers or win new customers
5. Manage high volume of customer contacts through phone and email each day – majority of communication is outbound
6. Effectively partner and build strong business relationships with both internal and external stakeholders to ensure customer expectations are met
7. Collaborate with cross functional teams and management to optimize sales processes, systems and achieve a superior customer experience